Fact checking

Every page is fact-checked twice: once by the writer when the draft is finished, and again by an editor before publication. The focus is on the numbers — RTP, max-win multiplier, bet range, payline count, jackpot trigger thresholds, bonus amounts and wagering requirements.

When a paytable or an operator term changes, the page is updated and the review date is reset.

We keep a short internal checklist for each category of page. On a pokie page it looks like this: paytable matches current build, feature trigger counts match, RTP cited from a verifiable source, max-win multiplier confirmed against the provider's release notes, bet range in AUD confirmed against at least two operators.

If any item on the checklist cannot be confirmed, the page is held back until it can — or published with that fact explicitly flagged as unverified. We do not quietly leave unverified numbers on the page.

Complaints about content

Reader complaints about content are read by an editor, not an automated system. We reply within three business days with either a correction, a clarification or a reasoned explanation of why the page stands. Unresolved complaints can be escalated to the editor-in-chief on request.

We also post a short summary of what we have changed in response to reader feedback at the end of each year. The summary names topics, not readers, and helps us see where we have been getting things wrong so we can fix the pattern, not just the page.

If you ask for your correction to be anonymous, it will be anonymous. If you ask for it to be credited, we will credit you by first name and the city you give us.

Principles

Three principles run the whole site:

  • Honesty before polish: a plainly stated fact beats a pretty paragraph.
  • Numbers must be checked: RTP, max win, bet range, feature triggers — every number is verified before publication.
  • Disclosures must be visible: if we earn a commission on a link, we say so next to the link, not in small print at the bottom.

Where these principles collide with marketing copy supplied by an operator, we follow the principles.

We also hold ourselves to one practical rule: if a sentence cannot be defended in plain language to a reader who writes in, it should not be on the site. That rule is harder than it sounds — it rules out a lot of generic casino copy that looks fine in draft and fails on a second read.

When these principles conflict with faster publishing, we take the slower route. A fact-checked page published on Monday is worth more than a sloppy one published on Friday, and the reader whose Monday search lands on a mistake does not come back.

Corrections

If we get something wrong, we correct the page and say what changed. Minor spelling fixes go in silently; any correction that changes the meaning of a sentence or a number is flagged in a short note on the page for at least thirty days.

Readers who spot a mistake can write to the editorial inbox — corrections get priority over new content.

We also keep a corrections log on an internal page that we are happy to share on request. The log lists the page, the change, the date and the reason. There is nothing confidential in the log — publishing it in full is on our to-do list, and will happen once we have a clean template.

Readers whose e-mails lead to corrections are thanked in reply. We do not name them on the site unless they ask us to.

Sponsored content

We publish no sponsored articles. We do earn commission on some links to licensed operators — this is standard for affiliate guides and is disclosed next to the link with the rel attribute and a label. No operator has ever paid us to change our opinion on a game or a bonus, and we would say no to that offer.

Our disclosures sit next to the link, not buried at the bottom of the page. The rel attribute includes sponsored nofollow noopener for every affiliate link so search engines can see what is going on, and so can any reader who views the page source. Transparency works best when it is machine-readable as well as human-readable.

We do not take flat fees from operators for homepage placement, and we do not run banner ads on article pages.

Update cycle

Pages about live mechanics — paytables, jackpot sizes, bonus offers — are reviewed every quarter and more often when something changes at the game or operator level. Pages about more stable topics — history, responsible gaming, service pages — are reviewed every six months.

When a review date is missed, the editor on duty either updates the page or notes why it is still accurate. Pages that have gone twelve months without any update are flagged for a full rewrite — the longer a page sits unchanged, the more likely something on the operator or regulator side has changed under it.

The review schedule is tracked in a shared spreadsheet, not someone's memory, and new editors are briefed on it on day one.