Form

There is no live contact form on this version of the site. Use the e-mail address in the footer and the labels above to route your message. Please include your Australian state if the question depends on local rules — it shortens the back-and-forth.

How to reach us

The quickest way to reach the Bull Rush desk is e-mail. Write to the address in the footer with your topic in the subject line — we read the inbox daily during Australian business hours.

For account issues at the operator you were sent to, write to that operator directly: we do not hold accounts, cannot see balances and cannot process payouts on anyone's behalf.

Topics we answer

We answer questions on:

  • How the Bull Rush pokie works at a game level.
  • How the Bull Blitz round and the jackpots are calculated.
  • Where the pokie is live in Australia and under which licence.
  • Clarifications on anything we published on the site.
  • Corrections, factual mistakes and outdated numbers — these always get priority.

Media requests

Journalists, podcast producers and affiliate partners can e-mail the same address with "Media" in the subject line. We respond to interview requests, fact checks and syndication queries within three business days. Please include the outlet name, your deadline and a short summary of what you are after.

What we cannot help with

There are a few things we cannot help with, and saying so up front saves everyone time:

  • Account access or withdrawals at any operator — that is between the player and the operator.
  • Gambling advice, tips or systems — we do not give them.
  • Legal advice about play from a specific Australian state or territory.
  • Content removal demands that are not based on a factual error.

Response time

A fair target is one business day for direct questions and three business days for complaints and media. We try to beat that; on busy weekends it can slip. If you have not heard back within five business days, please write again — the first message probably did not reach us.